FAQ

What services do you offer?

We offer screen printing for clothing to the highest standard – the more challenging, the more fun! We also offer digital print and finishing services for all your business stationary needs such as flyers, letterheads, business cards etc. We also offer wide format printing services for the likes of banners, canvas and large posters. We also offer embroidery, vehicle graphics and signage.

What is your turnaround time?
Standard turnaround is 7 days on screen printed clothing and embroidery. We do offer a 10% rush order service for a 3 day delivery. Digital print service is usually a 1-2 day turnaround, in some cases same day if you are collecting. Wide format takes 3-4 days and signage varies by the job.
What garments can you print?
With screen printing, we can print most things textile and flat. 80-100% cotton garments get the softest finishes as we can use water-based or discharge inks. We generally print lots of tees, hoods, shorts, joggers, sweaters.
Can you design my artwork?

We can design artwork in house, yes. Design work is charged at £30+vat per hour.

Do you offer any deals?

Occasionally – if we are running a promotion, it’ll be in the main navigation of our website under ‘deals’.

Do I need to pay up front for my order?
Without cash in the bank, we can’t order in garments and supplies. Generally, all orders are paid for before work begins.
What is the minimum order?
The minimum order for Screen Printed Apparel is 10 garments per design for a single colour print. No minimum quantity for digital and wide format, however there is a minimum £20 spend excluding VAT.
Can I mix and match garments?
Yes! No extra charge – however some larger sizes do incur extra charges – usually 3XL and above.
What happens if my order is wrong?
We send out proofs for you to approve for every job – therefore, we will only print what you have said ‘go ahead’ to. If the art is then incorrect, or misspelling etc, it is not our fault – however we will always do our best to check it over too, but ultimately, it is your responsibility. If there is ever a genuine fault as a result of our work, we will always, always work with you to resolve the issue fairly.
Do you have a brick and mortar shop?

Yes, we are based in the town centre, and have a shop front. Everything is printed in house in our 2000 square foot shop! Come visit us – see our address on the quote and contact pages.